Policies

Privacy Policy

Last updated 9 October 2026

What we collect

When you place an order we collect your name, mobile number, city, delivery address and (optionally) your email address and order notes.

How we use it

• To confirm, process and deliver your order, including sharing your name, phone and address with our courier partner.
• To contact you about your order on WhatsApp, phone or email.

We do not sell your personal information. We only send marketing messages if you ask us to.

Cookies & storage

Our website stores your shopping bag in your browser so it is still there when you come back. We may use analytics to understand how the site is used.

Your choices

To see, correct or delete the information we hold about you, contact info@soulavia.us.