Policies

Terms of Service

Last updated 9 October 2026

Orders

Placing an order is an offer to buy. An order is accepted once we confirm it with you. We may cancel an order if we cannot confirm it, if a product is out of stock, or if details appear incorrect.

Prices

All prices are in Pakistani Rupees (PKR) and include applicable taxes. Delivery is charged separately at Rs 200 per order. Prices may change, but the price shown at checkout applies to your order.

Payment

We currently accept Cash on Delivery. Online payment options will be added in future.

Product use

Our perfumes are for external use only. Patch test if you have sensitive skin, keep away from eyes, children and open flame, and store away from direct sunlight.

Returns

Please see our Returns & Damaged Items policy.

Contact

info@soulavia.us · WhatsApp 0345 9255201